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Intelligent Outsourcing
Intelligent Outsourcing. Empowering your IT service.
'Outsourcing' and 'cost reduction' frequently appear in the same sentence. And rightly so: it’s usually possible to reduce the in-house Total Cost of Ownership (TCO) by transferring services to outsourcing partners. But T-Systems goes further than just replacing human resources with cheaper ones. We also allow you to realise gains in efficiency and service quality with our Intelligent Outsourcing solutions, leading to savings of up to 30%.
Security & Trust.
In any company, security and privacy are of paramount importance. It’s therefore prudent to choose an outsourcing partner that follows industry management standards and is trusted by the world’s biggest companies, and even governments. T-Systems delivers outsourcing solutions to many global companies and is looked to as a trusted partner by governments and national defence services.
In any company, security and privacy are of paramount importance. It’s therefore prudent to choose an outsourcing partner that follows industry management standards and is trusted by the world’s biggest companies, and even governments. T-Systems delivers outsourcing solutions to many global companies and is looked to as a trusted partner by governments and national defence services.
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Reliability assured by SLA.
With our standardised processes we’re able to operate from the most appropriate global location without any impact on service quality. T-Systems offers assurance of service performance with a customised Service Level Agreement (SLA) tailored to your organisation’s requirements.
With our standardised processes we’re able to operate from the most appropriate global location without any impact on service quality. T-Systems offers assurance of service performance with a customised Service Level Agreement (SLA) tailored to your organisation’s requirements.
Excellence through 'factory' model.
T-Systems concentrates its IT-expertise and knowledge at various centres of excellence around the world. We then develop standardised approaches for each area of specialisation that allows us to 'produce' a service in a high quality, cost efficient and routine manner, just like a real factory turns out high quality products.
T-Systems concentrates its IT-expertise and knowledge at various centres of excellence around the world. We then develop standardised approaches for each area of specialisation that allows us to 'produce' a service in a high quality, cost efficient and routine manner, just like a real factory turns out high quality products.
Application Management Service AMS.
Monitoring, reporting and maintaining your business’s processes and critical applications (SAP, Oracle or Custom applications) gives you the certainty that your infrastructure is in good shape at all times. T-Systems can ensure this with our high quality and cost effective AMS service.
Monitoring, reporting and maintaining your business’s processes and critical applications (SAP, Oracle or Custom applications) gives you the certainty that your infrastructure is in good shape at all times. T-Systems can ensure this with our high quality and cost effective AMS service.
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User Helpdesk.
Reduce your personnel costs while improving service to users. T-Systems can provide a plug-in User Helpdesk (UHD) at low cost that acts as the single point of contact for all issues. Your users can rest assured that their issues will be taken seriously and resolved, with our ITIL compliant processes.
Reduce your personnel costs while improving service to users. T-Systems can provide a plug-in User Helpdesk (UHD) at low cost that acts as the single point of contact for all issues. Your users can rest assured that their issues will be taken seriously and resolved, with our ITIL compliant processes.
Server Management.
Create cost transparency and save on personnel expenses by letting T-Systems take care of your servers. We can operate your servers at your site, remotely, or in our state-of-the-art data centre.
Create cost transparency and save on personnel expenses by letting T-Systems take care of your servers. We can operate your servers at your site, remotely, or in our state-of-the-art data centre.
Desktop Management.
Save on user support costs by using standardised desktops installed and supported by T-Systems. We can manage the entire lifecycle for you, from procurement, installation, and management to disposal at end-of-life.
Save on user support costs by using standardised desktops installed and supported by T-Systems. We can manage the entire lifecycle for you, from procurement, installation, and management to disposal at end-of-life.
